Bank of the West

Reviews

• ★ ★ ☆ ☆ ☆
  Trust me, you will regret doing business with this company, especially if you don't have an account with them. On Thanksgiving I used their ATM (paying their ridiculous ATM fee to boot) and their machine malfunctioned and didn't return my card. After contacting them the following day I was then informed they had my card but policy stated they couldn't give it back to me because it wasn't a Bank Of The West card. Of course I went in to their office fairly upset after being informed my own property wouldn't be returned to me because of something THEIR machine did wrong. The "manager" Melinda was very unpersonable and said all along they were planning on giving it back but that if i didn't calm down they would destroy it right there in front of me. I got it back but needless to say i WILL NEVER USE THEIR SERVICE AGAIN.
  By Kristen Stamper, June 14, 2017

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